Shipping Policy

Last Updated: July 2026

Thank you for shopping with NOVABALM.

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Estimated delivery time is:

10–15 Business Days

Delivery times may vary during holidays or due to customs processing.

Order Tracking

Once your order ships, you'll receive a tracking number by email.

Incorrect Address

Please ensure your shipping address is correct before placing your order. NOVABALM is not responsible for delays caused by incorrect shipping information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us immediately.

Customer Support

Email: novabalm@gmail.com